Monday, December 19, 2011

Five Leadership Gifts from 2011

Photo by Mrskyce
In the spirit of the season, here are five posts from 2011 which I believe you will find helpful.

1. Prepare Today

This powerful guest post from Wally Bock is poignant on two different levels. First, it is a guest post for leadership blogger Dan Rockwell who recently suffered a terrible accident and now faces a lengthy recovery. Second, it features the story of Bishop Hanns Lilje, a man imprisoned in World War II Nazi prison camps. He is quoted in the post: "“When they knock on your door, it’s too late to prepare.”

2. Our Deepest Craving

I frequently write about how important it is for leaders to demonstrate gratitude and appreciation. Kevin Eikenberry offers a strong message in this vein, beginning with a quote from William James: "The deepest principle of human nature is the craving to be appreciated."

3. Ten Time Management Tips

This post from Gayle Thorson is oriented toward busy nonprofit communicators, but the advice is straightforward and helpful for any developing leader.

4. The Top Ten Lies Leaders Believe

Earlier in the year before his injury, Dan Rockwell posted this excellent list of traps leaders can easily fall into.

5. The Science of Creating the Perfect Mentor: An 8-Step Process

Scott Dinsmore of Live Your Legend emphasizes the importance of mentors in your leadership journey. I appreciate this post because it reinforces how to find the right people to help you and how you can care for them in turn.

I hope you enjoy these posts and benefit from them as much as I have!

Take care,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Saturday, December 17, 2011

Book Review: Mandela's Way



Today's book review is Mandela's Way: Fifteen Lessons on Life, Love, and Courage written by Richard Stengel.

In his introductory remarks, Stengel refers to Nelson Mandela as possibly the "last pure hero on the planet". Despite the laudatory remarks, one of the best things about this book is the it takes a realistic look at such a hero. 

There is no doubt that Mandela is an amazing human being who has helped his country and the world as a whole. Even so, Stengel does not shy away from showing Nelson's humanity. The hero of this book is not a picture-perfect cutout, but a human being who has suffered and learned so much - yet remains human in ways every reader can relate to.

For those who are beginning their leadership journey this book is an encouraging read. Nelson's leadership strengths are described in ways that make them accessible to newer leaders, but the depth of suffering and pain that forged the leader he became is also clear. 

Nelson's journey is relevant to everyone who wants to make the world a better place, even if the reader will not spend thirty years in prison for her ideals.

In his own preface to the book, Mandela talks of ubuntu, the African notion that "we are human only through the humanity of others." This profound humility is much of what makes Mandela an effective leader and also Mandela's Way a strongly suggested read for aspiring leaders.

Happy Reading,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Thursday, December 15, 2011

Are You Too Nice?


Photo by Armando Maynez


Mean or Strict?

When I taught high school students, periodically a student would tell me: "Mister, you're mean."

I often replied: "I'm not mean. I'm strict. I care about you too much to let you [fill in the blank]."

Real Caring

I believe effective leaders care for the people they lead.

However, it is easy to confuse caring with being pleasant. They are not the same thing. As with those students who interpreted guidance I knew to be in their best interest as "mean", you may encounter an inner voice (or even a team member's voice) that tells you you're not being nice when you act in the best interests of another person.

Truly caring for another person will at times mean saying something that is unpleasant for them to hear and which you don't particularly enjoy saying.

You can say it firmly, you can say it kindly, you can maintain your respect for the other person, and you can reinforce their dignity. All these are desirable. Nonetheless, it may not feel nice or agreeable.

And yet, providing this feedback and helping a team member understand the negative consequences of their actions may be the most caring thing you ever do for some people. It gives them a chance to grow and experience more of life.

Are You Too Nice?

If being agreeable and getting along with your team is preventing you from addressing uncomfortable subjects, the answer is yes.

You are preventing your team members from growing and you are reducing your credibility with your team.

It's Time

It's time to begin caring for your team. Pick one issue you know needs to be addressed...you might start by clarifying your own expectations with your team. Or it might be time to address the destructive behavior everyone knows about, but no one mentions.

If you need to practice, find a colleague and role play. If you can't find someone, contact me and I'll help.

Get started today. Your team needs you to care.

Read More:
Take care,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Monday, December 12, 2011

Is the Golden Rule Wrong?

Photo by earsaregood

The Golden Rule


Do unto others as you would have them do unto you.

In one form or another, you've probably learned this ancient wisdom and its call to treat others with value, dignity, respect, and compassion.

That's good stuff...and good so far as it goes.

Leaders Need More

And yet...leaders who follow the golden rule can find themselves with unproductive and unmotivated teams.

What's going on here? How can you treat people with respect and dignity and still have problems?

Effective leaders and managers understand that people have individual personalities. You meet people where they are and provide them what they need to be effective.

Examples:

If you are an introvert, content to be left alone and focus on your projects and you try to "do unto others as you would have done to you", you will find your extroverted team members wondering why you don't care.

If you enjoy the big picture and love ideas, your team members who need to understand details will quickly feel lost if you only give them the big picture you need.

If you prefer an especially indirect and tactful style of communication when others talk with you, your team members who need things said directly in plain language will wonder why you won't just say what's on your mind.

You get the idea - what works for us doesn't always work for others.

A New Rule

The Golden Rule isn't wrong - it serves an important role in helping us grow out of childish selfishness.

But effective leaders don't stop there. If you want your team members to be effective, you will:

Give them what they need, not what works for you.

Read More:
Take care,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Saturday, December 10, 2011

Book Review: Management Mess-Ups


What Not to Do


Sometimes it's fun to define things by their negative...if you're not quite sure what you DO want, at least you can start with what you DON'T want.

I have taken this approach myself with a high-level look at management practices.

The subject of today's book review is the crown jewel of this strategy: Management Mess-Ups - 57 Pitfalls You Can Avoid (and Stories of Those Who Didn't) by Mark Eppler.

This is a great read for growing managers. Eppler provides an exhaustive list of essential management practices and real-world illustrations in a format that is easy to read and understand.

The 57 Pitfalls in Management Mess-Ups are organized into 13 sections including categories such as: Leadership, Communication, Motivation, Managing Change, Personal Development and, finally, "The Big One". More on this at the end the post.

Examples of specific pitfalls included in the list:
  • Believing leadership is power instead of influence.
  • Not meeting routinely with customers.
  • Believing people will keep planting seeds if they don't participate in the harvest.
  • Failing to manage conflict constructively.

The Big One

Eppler concludes Management Mess-Ups with a pitfall that garners its own section titled "The Big One". This management and leadership mess-up definitely deserves its own section and is particularly relevant for readers of this blog:

Failure to practice in reality what you learn in theory.

Final Thoughts

There is one danger in sources that tell us what to avoid - we can become so focused on avoiding trouble that we lose our focus on what we should be doing. (See I Looked for the Dry Places for more on this.) Management Mess-Ups is not one of these. Every mess-up is clearly related to what you DO want to do.

I strongly recommend Management Mess-Ups for any growing manager. It's fun and you'll recognize yourself in at least one or two stories.

Happy Reading,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Thursday, December 8, 2011

Motivation: When Common Sense is Wrong

Photo by Wally Gobetz
Leadership Lyrics?


Don't look back / A new day is breakin'

Even if you've never heard Boston's classic rock lyrics, you're probably familiar with the popular advice: "Don't look back". Advocates of the "don't look back" philosophy will tell you to keep your eye on the vision, always look forward, forget about the past, etc. etc.

There are times where this is good advice, but...

On the Mountain

I live in the State of Colorado, right on the doorstep of the beautiful Rocky Mountains. I love hiking our majestic peaks, but I'm a big guy and some of these mountains are a real challenge.

Near the top where the air is thin, it might take me an hour or more to cover a mile. At times, everything in me says to give up, to go home...that I made it far enough. But I've found a secret that keeps me going. It's simple and powerful and you can do it.

Turn around and look down the mountain.

The power of the view beneath me is that it shows me what I've done...what I've already proven capable of. If I can get that far...certainly I can make it a little farther!

Sometimes, looking back is exactly what you need to do.

The Power of Looking Back

When you encounter frustrations and periods where you are overwhelmed - those times when you doubt if you'll ever accomplish your vision, I suggest you turn around.

Take some time to look at where you've been - what you have done, how you have grown, positive decisions you've made, and what you have learned.

If you've come this far, I know you can go a little farther.

Moving On

You're not looking back to linger in the past. 

You're looking back to take note of your own strength...to stand a little straighter...to be reminded that you've overcome obstacles.

With this fresh perspective you can look to the future and take one small step.

One step. That's all. So small you can't possibly fail to take it...

Then one more.

Take care,

David M. Dye

If You Would Like to Read More:


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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Monday, December 5, 2011

Are You Choosing Your Problems?


Photo by Kyle Johnston


Good News & Bad News

You have problems.

You are going to have more problems.

Solving today's problems allows you to tackle a whole new set of problems tomorrow.

Problems & Leadership

Problems, challenges, difficulties, struggles - whatever you call them, problems are not unique to leaders. Problems are part of living. If you are alive, you will have problems.

Leaders just choose a particular set of problems.

Choose Your Problems

You do not get to choose IF you will have problems.

But often, you do get to choose WHICH set of problems you will have.

Effective leaders don't spend time trying to avoid problems. Rather, they put their energy into working on the right set of problems. 

Which set of problems are the right ones? That depends on your values, vision, and goals. What are you trying to do? Which set of problems, once solved, will get you closer to where you want to be?

How It Works

Here's a sample we're all familiar with: We can choose a set of problems related to exercise - finding time, dealing with discomfort, etc. Or we can choose a set of problems related to carrying extra pounds and lack of strength.

Now for a leadership example: You have a team member who consistently under-performs and others team members are carrying extra responsibility. 

You've got a choice of problems: You can choose problems related to ignoring the situation - your team is stressed, the individual never improves their abilities, and your leadership credibility declines. 

Or you can choose problems related to addressing the situation - learning how to have performance conversations, being disliked or misjudged, and the discomfort of confrontation.

Each set of problems leads to different outcomes. Which do you want?

Freedom

There is great freedom when you realize that problems are unavoidable and begin choosing which ones you will have. No longer is your energy wasted in the hopeless effort of avoidance.

You will even find yourself energized as you live in alignment with your own values, vision, and goals.

Read More:

The Only Way Out
Lead from the In-Between
One Word to Freedom
Book Review: The Oz Principle
Book Review: The Question Behind the Question

Take care,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Saturday, December 3, 2011

Book Review: How to Choose the Right Person for the Right Job Every Time


The bottom line isn't the bottom line: people are the bottom line.

Whether you are a manager hiring a team-member or a volunteer leader assembling a team, people are your most important asset. Having the right people doing the right things is vital to any team's effectiveness.

The subject of today's book review addresses the process with a bold claim: How to Choose the Right Person for the Right Job Every Time by Lori Davila and Louise Kursmark. Like most bold titles, this one can't fulfill all its promises. "Every time" after all is nearly impossible in any endeavor and the author's do acknowledge this.

However, How to Choose the Right Person is a great introduction for managers and leaders to the art of hiring and building teams. It really boils down to two key skills:

Skill #1: Defining what qualities are necessary to succeed in a specific role and in your specific team or organization.
Skill #2: Identifying individuals with those qualities.

How to Choose the Right Person walks you through both of these processes and provides many different examples to help you apply what you've learned.

A quick note for newer managers and leaders: After character and attitude, the most important thing to look for in prospective team members or employees is whether or not they are already doing what they will need to do in their new role. It is less important if an individual may not have been able to do the exact same type of work, may not have done lots of it, or may not have been paid for it.

If someone is not internally motivated to do what they would need to do in their new role, they aren't the best fit.

So if you are in an employment setting and limited to resumes and interviews, how do you know if someone has that internal motivation or has already been doing what they'll need to do?

How to Choose the Right Person advocates for Behavior-Based Interviewing. In short, the idea is to focus on questions about actual past behaviors, actual outcomes, and actual situations. While this may seem like a simple concept, if you've sat through many interviews, you've heard hiring managers ask all sorts of hypothetical questions, spend time talking about themselves, or ask about the candidate's opinions. These might be great social discussions, but they don't help you discover what people actually do.

If you have put in the time to clearly identify the qualities someone needs to be successful in a role and in your organizational culture, Behavior-Based Interviewing dramatically increases your chances of finding the right match.

I recommend How to Choose the Right Person for the Right Job Every Time for any leader or manager.

Happy Reading,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Thursday, December 1, 2011

Are You Making Valuable Mistakes?

Photo by Fozzman

If you're leading and moving forward, you're not going to get every decision right. 

Fear of making a mistake can paralyze new leaders. One way to overcome this fear is to realize that so called "mistakes" are a huge leadership opportunity.

The important thing is to make your mistakes valuable - to use them for all they're worth:
  • Treat new projects as experiments. This gives you and your team room to try and learn without the pressure of perfection.
  • When you do experience mistakes, examine the situation for what it has to teach you. 
    • What happened that you didn't expect?
    • Is it likely to happen again?
    • How can you adjust your approach in the future?
  • Try not to make the same mistake twice. Your real life experiences are the best leadership text book you'll ever have...but it's up to you to apply the lessons.
  • Don't obsess on the past. Rather, focus on what you'll do next time. 
  • Try re-framing "mistakes" as learning opportunities. If you honestly did your best to gather relevant information, got your team involved, and moved forward ethically, and it didn't work out - odds are it's not a mistake - it's an opportunity to learn how to be more effective next time!
  • If you really did screw up and let down others: Apologize and do what you can to make it right. This doesn't undermine your leadership - you actually improve your leadership credibility and trustworthiness in these situations.
You can't lead without taking risks. 

Make informed, thought-out decisions with your team...but give yourself room to learn everything you can when it doesn't go the way you hope!

Take care,

David M. Dye

Know someone who would benefit from this post or the entire blog?
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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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