Monday, October 24, 2011

15 Tips Every New Leader Needs

Photo by cobalt123

If you're new to leadership or a veteran looking to build on a strong foundation, here are 15 tips to get you started. Each of these is something I learned early in life and I hope they are helpful to you on your journey!

1. Your first job is to build your replacement

Leaders invest in others. If your goal is to change the world, you simply can't do it on your own. Leaders build leaders. In addition, you cannot assume more responsibility if you're the only one who can do what you're doing.

2. Never believe your own press release

Success can easily turn sour if you start to assume all the good things you hear about yourself or your organization are automatic...that things will go well because they have in the past. Enjoy accolades when they come, but remember the work it took to get there. That work usually takes place where no one sees it.

3. People don't argue with their own information

It is critical to involve stakeholders in problem solving. We are all more likely to implement solutions into which we've had input.

4. All of us are smarter than one of us...(sometimes)

Crowd-sourcing has demonstrated this one in many ways. No one person has all the answers or knows all the facts. I say (sometimes) because crowds can also make pretty dumb decisions. Your job as a leader is to set clear criteria and a vision of what we can accomplish. Leaders help all of us to be smarter than one of us.

5. The greatest are the least

Humility is fundamental to leadership success. Humility can take many forms, but at its core:

humility says "we are both human beings with value"
humility says "I know enough to know I may be wrong"
humility says "I'm here to help"
humility says "Come and do this with me" not "go do this for me".

People intuitively know if you think you are better or more valuable than they are. No one follows that.

6. We, not I

Leaders say "we", not "I". It's not about you, it's about the team.

7. Bring people with you

Once I was leading a group of fifty or sixty people from outside an arena through doors, around the concourse, and down to a bank of seats on the arena floor. We each put a hand on one another's shoulder and I set off. When I got to the chairs, however, only three people had made it with me. I had gone too fast and the entire team did not arrive. I was a great scout that day - I found the chairs. But leaders take people with them.

8. No responsibility without authority

This one I learned very early in life. I was the oldest of six and was asked to make sure the house was clean by the time my father returned home. I was given responsibility...but I was 12 - not a lot of authority there. Effective leaders try only to take responsibility where they also have or can create authority. Likewise, leaders do not give responsibility without also giving authority to go with it.

9. Say Thank You

No one has to do anything for you.

They choose to.

Acknowledge it!

10. Apologize

When you're wrong, own it, apologize, and make it right.

11. Flowers bloom in their own time

As a child I would be so eager for the first spring roses or peonies to bloom that I sometimes "helped" them along. I would pry open the green leaves covering the blossom and try to coax the interior petals into the semblance of a flower.

Of course it ruined the whole thing.

Flowers bloom when they are ready and you cannot force them. People also have natural seasons and you can frustrate or lose good people by moving too quickly. Sometimes you have to go slow to go fast.

12. Honey, not vinegar

An early leader of mine was fond of saying, "you can catch more flies with a teaspoon of honey than a barrel of vinegar". Generally, encouragement and kindness (honey) are more effective leadership tools for drawing people in and helping them to grow. Criticism and anger (vinegar) are effective for tearing something down.

13. Learn everything you can in the time available

You'll never know everything about anything...but effective leaders use the time available to get as much relevant information as they can before making a decision.

14. Protect people's dignity

Extend worth to everyone. Celebrate their contribution to the world. Do not partake with those who detract from another's dignity.

Even in difficult situations such as ending someone's employment, extend dignity. There is never a reason to belittle or make someone feel small. If you do, you will lose credibility as well as lose the person and their network.

15. Stay healthy

Your health - physical, mental, emotional, spiritual, and social - is the foundation from which you lead. If you are not leading yourself, you cannot effectively lead others.

Most of these are lifetime practices - some I've made a habit and others I continue to work out each day.

Be patient with yourself and focus on just one thing at a time - don't try to pry open those flower petals!


Take care,

David M. Dye

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Wednesday, October 12, 2011

Lincoln's Rule of Four

Photo by Mushkush

"Give me six hours to chop down a tree and I will spend four sharpening the axe." - Abraham Lincoln

If you've never had the opportunity to use an axe, it really is much less effort when the blade is sharp. A dull axe results in hours of work and an aching back - if the tree ever does fall down.

Effective leaders and managers understand that they are the axe.

Maintaining your influence and credibility over time require you to take care of yourself - to keep yourself sharp. It is all too easy to neglect self-renewal and learning. Often, we do it to ourselves - in our desire to appear productive to others (or ourself!) we continue whacking away at the tree with a dull blade.

The symptoms of a dull leadership axe can include: you're no longer a half-step ahead of your team, you keep doing the same things, but aren't getting the same results, you're frustrated because your skills aren't sufficient for your vision, you experience extreme fatigue, unusual irritability, anger, depression, rapid weight gain/loss, sleep disruptions, etc.

There are many ways to "sharpen the axe"; here are a sampling:
  • Reframe everything on this list as healthy and necessary. In reality, failing to learn is letting our team down. Inadequate sleep is poor leadership.
  • Commit to self-learning. Read a book (start with some of my book reviews if you're not sure where to begin), read a magazine, or read a blog.
  • Apply what you learn. Once a month, incorporate a specific action from your learning into your life.
  • Rest. Our bodies and minds are not made to function continually. We need rest to be our best. For me it's 6.5 - 7 hours per night.
  • Exercise. Simple things work wonders - most of us can take a walk and stretch.
  • Reflect. If reflection is not a part of your personality, build 30 - 60 minutes a week into your schedule where you can think about what you are doing, what you are learning, and how it works together. Sometimes it helps if you occupy your hands (cooking, knitting, gardening, wood-working, etc.).
  • Journal. For many, the act of writing their observations, thoughts, and feelings helps make sense of events and provides insight.
  • Work with a mentor. Look for people who have successfully done what it is you are trying to do and regularly buy them lunch or a cup of coffee in exchange for their wisdom.
The goal here is not to simultaneously do everything on this list. What one thing can you begin today that will help restore your mind / soul / spirit? Just focus on that for a month, then come back for another.

How do you keep yourself healthy and effective for your team?

David M. Dye

If you know someone who would benefit from this post or the entire blog, please retweet, like, share, +1, or email it on. Thanks!

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Saturday, October 8, 2011

Book Review: Influencer


"But I told them!"

Many of my coaching conversations with leaders and managers eventually give rise to those words. The frustrated leader is confused as to why the team is acting as they always have despite a conversation or two about doing things differently.

Just about all of us have been a part of a good idea that is never really implemented - it might be talked about, maybe a few goals are set, and perhaps the group even takes action...and yet it soon fizzles out and things return to the way they were.

This weeks' book review subject, Influencer: The Power to Change Anything by Patterson, Grenny, Maxfield, McMillan, and Switzler, tackles this challenge head on - and it does so on a massive scale.

Before getting to Influencer's content, I'll begin by saying what this book is not. It is not an easy or schmaltzy self-help, "think positive", or manipulate-your-way-to-success, type of book. The title makes some big claims (the power to change anything) and so can easily be misunderstood. In reality, the authors are out to help the reader learn how to influence large-scale organizational behavior. For example, one of the most powerful examples used throughout the book involves fighting a parasite in an African village. The principles discussed in Influencer are not quick-fix approaches. They require significant effort for those leaders and teams who really want to make meaningful changes.

Through a combination of research in psychology and organizational theory, as well as their previous work in Crucial Conversations, the authors present a theory of influence that goes something like this:

Change requires both motivation and ability. (Or will and skill). Both motivation and ability each have three centers: personal, social, and structural. That's a total of six different categories of influence (personal-motivation, personal-ability, social-motivation, social-ability, structural-motivation, structural-ability).

The bottom-line of Influencer is that if you want to maximize your chance for successful change, you will use at least four of these influence categories...and all six if you can. The concepts explained in Influencer are very powerful, but they require real effort and thought. You will not find quick fixes in the effort to create lasting and meaningful change.

If I have any criticism of Influencer, it is that the book could use better editing. It does drag in sections. The material can be incredibly powerful and deserves to be presented in a more focused style. If you are able to find it, the authors published a summarized version of their findings in the MIT Sloan Management Review. Once you've read the book, that article serves as a good summary tool.

In closing, I point you to a youtube video that demonstrates the power of the Influencer concepts in an easily understandable demonstration involving kids, cupcakes, and dirty hands. I should also note that the authors have released another book packaging this material for use by individuals seeking to use the six categories to influence their own individual behavior.

Happy Reading!

If you know someone who would benefit from this post, please retweet, like, +1, or email it on. Thanks!

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David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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Saturday, July 16, 2011

Book Review: The Leadership Challenge



Today's book review is The Leadership Challenge written by James Kousez and Barry Posner.

I have owned several copies of this book and continually lend it out. Sometimes those loaners are returned, though often they are not - and I can't blame the person for hanging on to it. The Leadership Challenge is a standard of leadership develop texts and is a worthwhile read for anyone wanting to grow in leadership. It is used by many companies and organizations (including my own) and with good reason.

The authors' approach to leadership is not complicated. Leadership is influence. Effective leadership relies on the leader's credibility. Alone, these concepts are not new. What sets The Leadership Challenge apart is its focus on five leadership practices through which we grow our influence and credibility. These practices are easily grasped and can be learned by anyone. They are explained with ample real world examples. These are not abstract theories - the five leadership behaviors described are accessible, practical, and can be implemented by those serious about increasing their influence.

It is also important to note that these practices center around authenticity. This is not a road map for shortcuts to power. This is a set of practical real-world behaviors that help us invest in ourself and in others. Learning the practices takes a day or two. Mastering them and incorporating them into our everyday behavior is the work of a lifetime.

Kousez and Posner have expanded the Leadership Challenge library to include a version students, a faith-based version, a workbook, and books specific to some of the practices. These are good resources as well for those who want to learn more. However, The Leadership Challenge is the place to begin and one of my strongest recommendations for anyone wanting to grow as a leader.

Happy Reading!

David M. Dye

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****
David shares twenty years experience teaching, coaching, leading, and managing in youth service, education advocacy, city governance, and faith-based nonprofits. He currently serves as Chief Operating Officer for Colorado UpLift and enjoys helping others discover and realize their own potential.

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